Voxiva: Platform

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mConnect Services Platform

Real-Time Business Intelligence & Decision Support Dashboards

Multi-Device Data Entry and Access

Voxiva's mConnect Services Platform makes it fast and easy to deploy mobile centric information solutions. Solutions built on the platform support:

Real-Time Multi-Device Data Entry (SMS, Handheld, IVR, PC, Web, POS)
Real-Time Multi-Device Data Access (SMS, Handheld, IVR, PC, Web)
Interactive Communication (SMS, email, voice)
Alerts & Notifications (SMS, email, voice)
Flexible Surveys (SMS, handheld, IVR, PC, Web)
Real-Time Multi-Device Transactions (SMS, Handheld, IVR, PC, Web, POS).
Real-Time Business Intelligence & Decision Support (mapping, charting & reporting)
Data Import, Export & Exchange.
Flexible Roles & Permissions.
Robust Security.
Web-based Solution Configuration and Modification.
Web-based Application Management and System Administration.

The mConnect Services Platform includes:

Benefits

For customers, using the mConnect Services Platform means:

No servers to buy.
No infrastructure to build and maintain.
No software to develop and support.
No telecom services to procure or manage.
Fewer IT staff to hire, train and retain.

The result is:

Faster, easier and lower cost deployments.
More scalability, reliability and security.
More flexibility to grow and develop solutions.
Less time worrying abut IT. More time to focus on business.

	Open, Flexible and Scalable Software Platform Voxiva's mConnect software platform was developed with Voxiva's 7+ years of experience to make it fast and easy to configure and deploy mobile centric information solutions. The modular platform is configured entirely through the user interface. For more info >>

	Robust & Secure Hosting Infrastructure Voxiva has invested in robust and secure data centers around the world to host solutions developed on the mConnect platform. These data centers deliver world-class security and reliability. Servers are backed up continually to ensure effective disaster recovery. Since multiple customers leverage the same infrastructure, the cost to customers is far lower than building and maintaining infrastructure in-house.

	Global Network Voxiva has developed a global communications network to support mConnect services in all the countries where we operate. This includes IP connections, telecom lines, toll free numbers, SMS gateways, SMS short codes and numbers. We work with our telecom partners to grow and support this network so our customers don't have to.

	24x7 Application Management and Network Monitoring As a service provider, we are responsible for keeping our customers' applications running 24 hours a day, every day of the year. All deployed systems are monitored 24x7x365 from our Global Network Operations Center (GNOC). Any interruptions in service are detected immediately and escalated until they are resolved.

	24x7 Customer Support Voxiva's customer support staff is available 24x7 to respond to customer concerns and help them get the most out of the mConnect platform. Customers can select varying levels of customer support according to their needs.